Shipping policy

🚚 Shipping Policy

At Zafraniq, we are committed to providing fast, reliable, and hassle-free delivery services across the United Arab Emirates (UAE). Our goal is to ensure a smooth and enjoyable shopping experience from the moment you place your order until it arrives safely at your doorstep.

🌍 Delivery Coverage – All Over UAE (Free Delivery)

We proudly offer 100% FREE delivery across all Emirates of the UAE, including:

• Dubai
• Abu Dhabi
• Sharjah
• Ajman
• Ras Al Khaimah
• Fujairah
• Umm Al Quwain

No minimum order value is required — every order qualifies for free delivery.

⏱️ Delivery Timeframe

We strive to deliver your orders as quickly as possible:

• Dubai: 2–3 business days
• Other Emirates: 3–5 business days

Delivery times are estimated and may vary slightly due to location, courier delays, public holidays, or peak seasons.

📦 Order Processing

Once your order is placed, it goes through a quick verification and processing stage:

• Orders are processed immediately after confirmation
• Your order is then forwarded to our fulfillment partners for dispatch
• You will receive email updates regarding your order status and shipping progress

📍 Incorrect Address / Delivery Issues

Please ensure that all shipping details are accurate when placing your order.

Zafraniq is not responsible for delays or failed deliveries caused by incorrect or incomplete address information. However, our support team will do its best to assist you in resolving any delivery-related issues.

📞 Customer Support

If you have any questions regarding shipping or your order, feel free to contact us:

📧 Email: support@zafraniq.com
🕒 Support Hours: 24/7 Available